1. Acceptance
By using xymuhao.com, you agree to these terms and our privacy policy. If you do not agree, please stop using the site. Additional appointment terms disclosed and accepted when a service is confirmed also apply.
2. Website information
Website content is general information and does not constitute medical advice, diagnosis or a guarantee of results. Individual suitability and outcomes vary. Seek qualified medical advice for health concerns.
3. Enquiries and appointments
Submitting a form or contacting us does not create or confirm an appointment. A booking exists only after we expressly confirm the service, time and relevant conditions. You must provide accurate information relevant to safe service delivery and promptly disclose changes.
4. Suitability and refusal of service
We may modify, postpone or decline a service where we reasonably believe it may be unsafe, unsuitable, unlawful or outside our professional scope. We may recommend that you consult a healthcare professional. You remain responsible for following preparation and aftercare guidance.
5. Cancellations
Any cancellation, rescheduling, late-arrival or deposit rules will be communicated before an appointment is confirmed. Applicable consumer rights under South African law remain unaffected. Where an unavoidable studio cancellation occurs, we will offer a reasonable rescheduling option.
6. Acceptable use
You may not misuse the site, attempt unauthorised access, introduce malicious code, interfere with availability, scrape content at scale, impersonate another person, or submit unlawful, abusive or misleading content.
7. Intellectual property
The site’s original text, design, branding, graphics and photographs are owned by or licensed to Xymuhao and protected by applicable intellectual-property laws. You may view and print pages for personal, non-commercial use. No other reproduction or adaptation is authorised without written permission.
8. Third-party services and links
Where we link to or rely on third-party services, their own terms and privacy practices apply. We are not responsible for independent third-party content or availability, although this does not exclude responsibility that law does not permit us to exclude.
9. Availability and accuracy
We aim to keep the website accurate and available but may update, suspend or remove content without notice. We do not warrant uninterrupted or error-free operation. Please verify time-sensitive service information directly with us.
10. Liability
To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising solely from website use. Nothing in these terms excludes liability that cannot lawfully be excluded, limits rights under the Consumer Protection Act, or excludes liability for gross negligence, fraud, death or personal injury where prohibited.
11. Privacy
Our privacy policy explains how personal information is handled. You are responsible for not sending unnecessary confidential or health information through general enquiry channels.
12. Governing law and disputes
These terms are governed by the laws of the Republic of South Africa. Before formal proceedings, the parties should attempt in good faith to resolve a dispute through direct written communication. Courts with lawful jurisdiction in South Africa may hear unresolved disputes.
13. General
If part of these terms is unenforceable, the remaining terms continue. A delay in enforcing a right is not a waiver. We may revise these terms prospectively by publishing an updated version and date.
14. Contact
Questions may be sent to legal@xymuhao.com or raised by telephone at +27 10 555 0186.